Perhaps college is starting to pay off?

Before I went away on holidays I contacted my cell phone provider and asked them about roaming and prices. I purchased a broadband add on and was told this should take care of most of my roaming costs when using the internet on my cell. Imagine my surprise (and horror) when I got my bill last Thursday with a grand total of €532.60. Add this to my college fees which are due (€782) and this was shaping up to be a pricey month.

I decided that this amount was simply ridiculous. I had expected a phone bill around €150 but no where in this price leauge. Cue an email of complaint to my provider on Friday. I had a quick glance at my notes taken at one of my classes which dealt with such things and managed to construct a fairly decent email. Strong but not bitchy, polite but not wishy washy. I received a response today stating the agent I spoke to should never had offered the broadband add on as it was incompatible with my price tariff and because of this oversight they would take care of the bill and next months line rentail. My new revised bill? €15. Oooh yeah education and a cranky nature pay!